Have the freedom to get where you want to go. Whether you ride Metro Bus to work, appointments or recreation, our trips our provided for any purpose. Dial-a-Ride is a shared-ride, paratransit service for individuals who are unable to use Fixed Routes.
Dial-a-Ride serves the cities of St. Cloud, Sartell, Sauk Rapids and Waite Park to get to and from activity centers, medical facilities, work, school, grocery shopping and other community functions.
It’s easy to use Dial-a-Ride. Once certification is approved simply contact our Dispatchers to schedule your ride.


Trips may be scheduled up to seven days in advance.

Live Chat is available for Dial-a-Ride customers if scheduling a ride over the phone is difficult or to schedule a Medical Return.
Locate the “Live Chat” icon in the bottom right corner of this page and select it to start your chat.
$2.50 for a single ride or check out our pass for frequent riders. Easily purchase fares with cash, online, at ticket outlets or with the Metro Bus Smart Ride App for mobile devices.
Personal Care Attendants (PCAs) ride free.
Dial-a-ride operates comparable hours to Fixed Route. Specific availability varies by geographic area. Service is available within ¾ of a mile of all Fixed Route bus stops. Select the button below to download a map of the Metro Bus Dial-a-Ride service area.
Commuter bus service to Big Lake, is available from the Metro Bus Transit Center, the eastside Park & Ride Lot or the SCSU Miller Center.
Offering service to destinations throughout the country’s heartland and connects from the Metro Bus Transit Center.