METRO BUS DIAL-A-RIDE PARATRANSIT SERVICE

Have the freedom to get where you want to go. Whether you ride Metro Bus to work, appointments or recreation, our trips our provided for any purpose. Dial-a-Ride is a shared-ride, paratransit service for individuals who are unable to use Fixed Routes.

Dial-a-Ride serves the cities of St. Cloud, Sartell, Sauk Rapids and Waite Park to get to and from activity centers, medical facilities, work, school, grocery shopping and other community functions.

It’s easy to use Dial-a-Ride. Once certification is approved simply contact our Dispatchers to schedule your ride.

LEARN HOW TO RIDE DIAL-A-RIDE BUSES OR HOW TO GET CERTIFIED
Dial-a-Ride Operator pushing a passenger in a wheelchair onto the Dial-a-Ride bus.
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CALL 320.252.1010 TO SCHEDULE A RIDE

CALL CENTER HOURS
MONDAY-FRIDAY 6 AM-5 PM

SATURDAY AND SUNDAY 8 AM-5 PM

Trips may be scheduled up to seven days in advance.

LEARN HOW TO SCHEDULE A RIDE
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USE LIVE CHAT TO SCHEDULE A RIDE

Live Chat is available for Dial-a-Ride customers if scheduling a ride over the phone is difficult or to schedule a Medical Return.

Locate the “Live Chat” icon in the bottom right corner of this page and select it to start your chat.

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DIAL-A-RIDE FARES

$2.50 for a single ride or check out our pass for frequent riders. Easily purchase fares with cash, online, at ticket outlets or with the Metro Bus Smart Ride App for mobile devices.
Personal Care Attendants (PCAs) ride free.

LEARN MORE ABOUT METRO BUS FARES

Dial-a-ride operates comparable hours to Fixed Route. Specific availability varies by geographic area. Service is available within ¾ of a mile of all Fixed Route bus stops. Select the button below to download a map of the Metro Bus Dial-a-Ride service area.

CLICK TO DOWNLOAD A MAP OF THE DIAL-A-RIDE SERVICE AREA
JPEG: Metro Bus Dial-a-Ride service area.

DIAL-A-RIDE SERVICE HOURS

MONDAY-FRIDAY 5 AM – 10:15 PM
SATURDAY 7:45 AM – 6:30 PM
SUNDAY 8:45 AM – 5:45 PM
Metro Bus is closed New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day and closes early Christmas Eve.

For more information click the buttons below to download our Dial-a-Ride bus brochure

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 All Metro Bus buses are accessible to everyone.
CLICK TO LEARN MORE

WE ARE HERE TO HELP

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System Map Download

See the complete map of all Metro Bus routes.

DOWNLOAD PDF
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Northstar Link

Commuter bus service to Big Lake, is available from the Metro Bus Transit Center, the eastside Park & Ride Lot or the SCSU Miller Center.

CATCH THE LINK
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Jefferson Lines

Offering service to destinations throughout the country’s heartland and connects from the Metro Bus Transit Center.

VISIT SITE