Contact Us Whether you have a question about our services or need more information, our team is here to assist you. SEE OUR CONTACT DIRECTORY

DIRECTORY

CONTACT US BY PHONE

320.251.1499
  • All Metro Bus Services
  • Metro Bus Operations and Administration Office
320.251.7433
  • Fixed Route Services and schedule information
  • ConneX Services
  • Lost & Found
  • Metro Bus Transit Center
320.252.1010
  • Dial-a-Ride services
  • Request an ID for your Personal Care Assistant (PCA)
320.258.6866
  • Customer Service
320.529.4497
  • Travel Training Services
  • Metro Bus Mobility Training Center
320.529.4494
  • ADA-Related Complaints
  • Reasonable Accommodation Requests
320.529.4484
  • Discrimination Complaints
320.528.4498
  • Employment

FAX

320.251.3499

EMAIL

General email
  • info@stcloudmtc.com
Discrimination Complaints
  • TitleVIManager@stcloudmtc.com
Employment
  • recruitment@stcloudmtc.com
Rider Advisory Committee (RAC)
  • RAC@stcloudmtc.com

MAIL

665 Franklin Avenue NE
St. Cloud, MN 56304

ONLINE CUSTOMER FORMS

METRO BUS LOCATIONS

TRANSIT CENTER

The Transit Center is the primary hub for the Fixed Route bus system, as well as a pickup location for Northstar Link and Jefferson Lines.

Our friendly staff can assist you with: Metro Bus schedule information, purchasing passes or tokens, finding your route, as well as details and tickets for the Northstar Link or Jefferson Lines.

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Address

Metro Bus Transit Center
510 1st St. S.
St. Cloud, MN 56301

SEE MAP

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Hours

The Transit Center is open seven days a week:

MON-FRI 5 AM-10:15 PM
SAT 7:45 AM-6:30 PM
SUN 8:45 AM-5:45 PM

Closed: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Closes Early: Christmas Eve.

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Contact

Transit Center
320.251.7433

Northstar Link
For service to Big Lake, connecting with Northstar Rail.
877.546.5010
info@catchthelink.com

Jefferson Lines
Provides intercity bus service
800.451.5333
info@jeffersonlines.com

NORTHSTAR LINK  |  JEFFERSON LINES

OPERATIONS CENTER

The Operations Center houses administrative offices, Dial-a-Ride call center, maintenance shop and vehicle storage. Operations is temporarily closed until further notice following guidelines regarding the COVID-19 pandemic.

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Address

St. Cloud Metropolitan Transit Commission
665 Franklin Avenue NE
St. Cloud, MN 56304

SEE MAP

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Hours

MON-FRI 8:30 AM-4:00 PM

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Contact

320.251.1499

EMAIL US

MOBILITY TRAINING CENTER

The Mobility Training Center houses the Community Outreach and Travel Training program. Eligibility for Dial-a-Ride services are determined at this location. The Mobility Training Center is temporarily closed until further notice following guidelines regarding the COVID-19 pandemic.

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Address

Metro Bus Mobility Training Center
700 West. St. Germain, Suite 100
St. Cloud, MN 56301

SEE MAP

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Hours

MON-FRI 9 AM-3 PM
Other times by appointment

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Contact

320.529.4497

TRAVEL TRAINING  |  DIAL-A-RIDE

HAVE A QUESTION OR COMMENT? WE ARE HERE TO HELP

Fill out the form below to send an email to Metro Bus. Don’t forget to select the department you wish to contact.

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