Since COVID, Metro Bus saw a change in how our community uses our transit services. With the development of new travel patterns brought on by the pandemic, as well as growth in parts of Central Minnesota, Metro Bus evaluated our services to make sure people are getting the most out of their transit experience.
This project included an assessment the service area (St. Cloud, Sauk Rapids, Sartell and Waite Park), its change over the past few years, and current Metro Bus services to figure out how transit and other mobility resources can best help people get to the places they want to go.
We collected and analyzed data about the region to develop an understanding of the State of the System and surveyed the community and riders on their preferences.
Throughout the project, we attended local events, surveyed riders at the Metro Bus Transit Center and talked to people all over the region about metro Bus and the draft service recommendations.
Using what we learned, we developed service recommendations for the future of Metro Bus that focuses on bringing more frequent service to the community.
The service recommendations were adopted by the Metro Bus Board of Commissioners on November 18, 2024. The timing of implementation has not been announced.
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