Since COVID, Metro Bus saw a change in how our community uses our transit services. With the development of new travel patterns brought on by the pandemic, as well as growth in parts of Central Minnesota, Metro Bus wants to evaluate our services to make sure people are getting the most out of their transit experience.
This project is a study that looks at the service area (St. Cloud, Sauk Rapids, Sartell and Waite Park), its change over the past few years, and current Metro Bus services to figure out how transit and other mobility resources can best help people get to the places they want to go.
What is working well? In what areas can we improve transit services?
Are there any places that do not have service that should?
How are Metro Bus services making your trips easier? How are they limiting your ability to get around the service area?
The estimated timeline below presents the steps Metro Bus will take to produce a study that is comprehensive and collaborative with a finished product that reflects the interests of the people in the service area. This study has an expected publication date in the summer of 2024.
In the fall 2023, two surveys were conducted in support of Metro Bus Forward to learn firsthand how transit can best serve the Central Minnesota region. Download the following PDF for key findings from the two surveys.
The Metro Bus State of the System report is a review of our transit services to help make service adjustments that reflect current passenger needs, recent demographic shifts and changes in how people travel throughout the region. It provides a detailed evaluation of existing Metro Bus services and an understanding of transit markets, demand and service needs in the Metro Bus service area.