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Buses move back to Transit Center September 27, agency makes improvements to facility

ST. CLOUD, MINN (revised 9/22/17*) — Metro Bus customers will return to a cleaner and safer Transit Center on Sept. 27. Customer boarding was temporarily moved to the Lady Slipper Lot this summer when reconstruction of 5th Ave. prevented bus accessibility to the facility.

“The construction project presented the opportunity for us to make improvements to our property,” said Ryan Daniel, Metro Bus CEO. “These small changes will create a better environment for our customers.”

  • Reorganization of bus lanes increases safety: Buses park around the perimeter of the building in designated lanes so that customers can easily find their routes. The spaces have been reconfigured to reduce the need to move buses while drivers are on break. The reduced movement of buses decreases the chance for accidents.
  • Smoke-free property enhances air quality: Metro Bus has made the entire property smoke-free to improve air quality and safety for everyone. The smoking shelter by the alley has been removed and an outdoor ashtray has been installed at the northwest edge of the property.
  • Updated landscaping promotes cleanliness: Mulch, bushes and decorative grass has been replaced with crushed granite rock, a cleaner alternative. The new open landscaping also improves visibility and safety.
  • New vending machines provide healthier options: The snack machine will be replaced with a refrigerated model that includes items such as cheese snacks, boiled eggs and fresh fruit. Chips and candy will continue to be available. Beverage options also will be expanded to include items such as sparkling water.
  •  Revised Code of Conduct provides guidance: Metro Bus is making a greater effort to communicate its expectations to customers, which will create a more positive bus riding experience for everyone. The agency has revised its Code of Conduct to cover more topics and is increasing the visibility of the Code with new signs at the Transit Center, Mobility Training Center and on all buses. A multi-lingual brochure is also available with the Code in English, Spanish and Somali.

“We appreciate the efforts of the City of St. Cloud, the St. Cloud Police Department and surrounding businesses for their help during this process,” said Daniel. “Together, we are creating a safer and healthier community.”

*Rain delayed the road construction project, which pushed the return to the Transit Center date back from Sept. 25 to Sept. 27.



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