Customers to be able to transfer current passes to the Smart Ride Card
We recognize that many customers and community partners buy passes in advance or in large quantities. Since fares are currently free due to the COVID-19 outbreak, we know customers may have concerns about using the remainder of their passes before the upcoming farebox transition.
During a four-week window around the farebox transition, customers will be able to redeem Metro Bus passes for like value on a free Metro Bus Smart Ride Card. This includes partially used passes, tokens as well as change cards. All Smart Ride Cards will be free-of-charge for customers during this four-week window and will be $3 each after that. We will announce the date of the farebox transition and the timing of the free Smart Ride Card giveaway in the coming weeks.
All sales are final and we are not able to offer refunds.
Learn more about the farebox transition for all buses and the new ways to pay for your ride here.